We at Prettyunik work extremely hard to make sure all best shipping rates and fastest possible shipping times. We use DHL, RM, EUB and E-packet as well as other fastest Courier method to ship your order means that we guarantee your products will show up at your door.
WHEN WILL YOU SHIP MY ITEMS?
Orders placed will usually be dispatched usually 1-2 business days. Orders will be comprised with two quick stages.
Receiving time=Processing time+Shipping time
|UK||SHIPPING METHOD||FEE||SHIPPING TIME|
|STANDARD SHIPPING||£4.99||4-9 BUSINESS DAYS|
|EXPRESS SHIPPING||£12||4-6 BUSINESS DAYS|
|USA||STANDARD SHIPPING||£5.99||5-9 BUSINESS DAYS|
|EXPRESS SHIPPING||£15||4-8 BUSINESS DAYS|
|EUR||STANDARD SHIPPING||£5.99||5-8 BUSINESS DAYS|
|EXPRESS SHIPPING||£12||3-7 BUSINESS DAYS|
|CANADA||STANDARD SHIPPING||£6.99||5-9 BUSINESS DAYS|
We normally delivery all our orders between 4-10 days but please allow few extra days to receive your order as delivery times may vary depending on your country and product location.
Please make sure to provide the correct shipping address. Prettyunik can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.
In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under ALL CIRCUMSTANCES. We will not be held responsible for customs taxes.
WHAT SHIPPING METHODS DO WE OFFER
We offer 3 shipping methods:
HOW DO I TRACK MY ORDER?
As soon as we are ready to ship your order, we will send you an email with the corresponding delivery information. After that you will be able to track your order under “My Orders” when you log in to your Prettyunik account or by clicking the tracking link in your shipping confirmation email. Please allow up to 24 hours for tracking to activate.
WHAT SHOULD I DO IF THE PARCEL IS LOST?
If you find that the wrong tracking information , please contact us to confirm the situation. If it is confirmed that the package has been lost, we will resend the item for you.
WHERE ARE MY ITEMS COMING FROM?
To save you money we ship our products directly from the manufacturer. These locations include the United Kingdom, China and the United States
MONEY BACK GUARANTEE
All UK Orders and Rest of the world is 30 days from of you receiving your order Any product with 30 day money back guarantee entitles you to a free replacement, Store credit or refund if you are unhappy with the quality of the product within 30 days of delivery.
WHAT IS INSURANCE?
The insurance covers accidental damage and/or missing item(s) during the shipment process. Due to the nature of international shipping, damage, and/or missing items during transit cannot always be entirely avoided or predicted. Should such a situation occur, and provided you have paid for insurance during the order checkout, we may contact the shipping company directly on your behalf to claim financial compensation.